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What I learn working with small businesses

Every month I meet business owners stuck on the same kind of problem: scattered data, an overworked team, tools that don’t talk to each other, and the fear of getting a technology decision wrong.

I write down what I learn. No theory, no canned answers. Just what works on the ground.

Here are the articles I’ve written, based on 25 years in operations, in logistics, and with real small businesses.

If you ship orders and products, you’ll find pieces on inventory counts that don’t match, costs you don’t see coming, handing your warehousing to a 3PL, and after-sales service that ends up costing more than the sale.

If you sell your time and expertise, there isn’t much here yet, and it’s only fair to say so: those articles are on the way.